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Customer charter

Our customers are central to everything we do

This is why as a business we have long been committed to defining and upholding our brand values, providing our passionate employees throughout the world with a clear framework in terms of giving you the very highest standards of service and delivery. 

Now, as we celebrate our 60th year as a leading supplier of solutions for in-store communication and merchandising, we are making our brand values even more client focused with the introduction of a Customer Charter. 

The Customer Charter defines what you can expect from HL Display as a supplier. It makes our commitment to you clearer and more measurable. While we will be retaining our brand values, the Charter clarifies point by point how we will ensure you receive high quality and efficient service and solutions that will deliver tangible results from your in-store campaigns. 

We understand that in today’s fast-paced and ever changing retail landscape you need to be confident that your in-store campaigns are in safe and effective hands. Our Customer Charter will therefore provide greater reassurance, by offering the ultimate transparency regarding how HL Display’s team will work to meet every one of your briefs and deliver against your objectives.